Customer Care
We sincerely hope your purchase from Picture This reaches you in perfect condition, and that it meets with your expectations of quality. However, If you are not completely satisfied with your purchase, please contact us immediately to discuss the problem
Please note that In compliance with Health & Hygiene regulations we are unable to accept the return or exchange of earrings
Returning Goods
When returning goods, the item(s) should be in original and unused condition, accompanied by the original packaging. Please direct all returns to:
Picture This - Returns Dept
Gaythorn Cottage
Aston Road
Ducklington, Witney
Oxfordshire
OX29 7QY
For your own benefit, when returning items direct to Picture This, we suggest using Royal Mail Special Delivery. This will ensure there is proof of delivery and insurance on the goods whilst in transit
Goods remain the property and responsibility of the customer until received by the Picture This Returns department. Picture This accept no responsibility for any damage to the goods whilst in transit back to ourselves