More Information
  Absolutely Thrilled

“Received glass today. I am absolutely thrilled with it. Top class service. You can be very proud of your product and service. I shall be ordering...”

  The Perfect Gift

“We had our first experience at your Oxford Castle outlet, but we soon decided to visit the website. The necklace and earrings arrived promptly and...”

  Well done

“Well done for creating a site that i've come back to couple of times recently. I'm looking forward to receiving the Inferno bracelet and earrings”

  They're wonderful

“The necklaces arrived promptly thanks. They're wonderful. Exactly as shown on the website. I'll be wearing them a lot”

  Pride of Place

“We spent almost an hour browsing the site before we chose the mirror. It was definitely worth the wait, and now takes pride of place in our hallway....”

Shipping & Returns

Customer Care

We sincerely hope your purchase from Picture This reaches you in perfect condition, and that it meets with your expectations of quality. However, If you are not completely satisfied with your purchase, please contact us immediately to discuss the problem

Please note that In compliance with Health & Hygiene regulations we are unable to accept the return or exchange of earrings

Returning Goods

When returning goods, the item(s) should be in original and unused condition, accompanied by the original packaging. Please direct all returns to:

  Picture This - Returns Dept
  Gaythorn Cottage
  Aston Road
  Ducklington, Witney
  OX29 7QY

For your own benefit, when returning items direct to Picture This, we suggest using Royal Mail Special Delivery. This will ensure there is proof of delivery and insurance on the goods whilst in transit

Goods remain the property and responsibility of the customer until received by the Picture This Returns department. Picture This accept no responsibility for any damage to the goods whilst in transit back to ourselves