More Information
  ..Going to love it..

“Just wanted to let you know I have received the wine glass in perfect condition and I think she is going to love it. Your pictures on your website...”

  They're wonderful

“The necklaces arrived promptly thanks. They're wonderful. Exactly as shown on the website. I'll be wearing them a lot”

  The Perfect Gift

“We had our first experience at your Oxford Castle outlet, but we soon decided to visit the website. The necklace and earrings arrived promptly and...”

  Well done

“Well done for creating a site that i've come back to couple of times recently. I'm looking forward to receiving the Inferno bracelet and earrings”

  Absolutely Thrilled

“Received glass today. I am absolutely thrilled with it. Top class service. You can be very proud of your product and service. I shall be ordering...”


How long will it take for my order to be delivered?

As each item is hand-made, delivery times can be up to 15 days, but are usually much sooner

Is shopping online at safe?

At Picture This, we take your security very seriously and ensure that your personal information is secure. All billing is done via secure Paypal merchant services, using high-level SSL encryption technology. At the payment page, the 'https' will replace 'http' in your browser window, and a padlock symbol will be shown at the top of the page. This method is the recognised standard for secure transactions and is used by all leading online retailers. For further detail, you can view our Privacy policy here

Do I need a Paypal account in order to purchase online from yourselves?

No, all you need is a major credit or debit card. You can also use a PayPal account if you have one

What happens if I need to return an item I purchased?

Please read our Returns policy and contact our Customer Service team, who will arrange the processing of the return with you

How do I know you have received my order?

You will receive a confirmation email acknowledging that your order has been placed with us. You will receive another email to confirm your order has been processed, and a further email to notify you of the despatch of your order

Will you pass my information on to other companies?

Absolutely not. Your privacy is of the utmost importance to us and we will treat all your personal information as confidential. All personal details are stored on a secure server. The details you provide us will under no circumstances be forwarded to a third party. Please read our Privacy policy for further details